The series of support ScreenSteps allows companies and organizations to change the way they approach customer support. It is built with a simple philosophy: every step instructions are given to customers should be easily understood. It should be easy to create customer tutorials and guides. It's easy to publish them. And it should be easy for customers to understand the information they provided. And that is a series of ScreenSteps Support makes it easy to turn customer support into customer satisfaction.
Features:
Capture screenshots and annotate them
Embed video
Tag lessons
Rename images to step titles
Publish to ScreenSteps Live
Export to PDF, HTML or Word documents
Create and organize manuals
Use multiple HTML and PDF templates
Export Manuals as HTML or PDF manuals
Export to WordPress, Movable Type and TypePad blogs
Export to MindTouch and confluence Wiki
Export to Office Open XML (MS Word, Apple Pages, etc.)
more details visit: http://www.bluemangolearning.com/screensteps/
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